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Technical Advisor

Le Groupe JLD-Laguë

This is a Full-time position in Sherbrooke, QC posted August 3, 2018.

You love to :

  • Enthusiastically answer requests from clients regarding information, maintenance or repairs, by telephone or at the counter,
  • Manage client requests for maintenance and repairs,
  • Generate a work order for maintenance, equipment or machinery repairs for clients or following the sale of equipment or machinery stemming from the sales department and ensure a follow-up with the client, until they have been invoiced or the work is finished,
  • Determine the work that is subject to the warrantee,
  • Consistently inform clients about the necessary work, including cost estimates,
  • Recommend to the clients preventative equipment maintenance during repairs,
  • Partake in planning the work schedule of the service department,
  • Establish invoicing of work orders generated following a service call,
  • Sell and promote our mechanics services to clients,
  • At all times, comply with the standards and policies regarding health and safety in the workplace.

Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 16 stores in Quebec or in Ontario!

Welcome to our Green tech family!

Ideally, you have :

  • A vocational diploma in mechanics or parts,
  • Experience as a technical advisor in the retail trade,
  • You are passionate about agriculture, business or the industrial field,
  • Bilingual (French and English),
  • Verbal communication skills, active listening, understanding of the client’s needs, organized (ability to coordinate many requests simultaneously) and a passion for customer service and sales!

Skills Required

  • Education level: Professional
  • Work experience (years): 3-5 years

Package

Salary: N/D

How to Apply