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English jobs board for the people in Sherbrooke, Québec

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An English jobs board for the people of Sherbrooke, in Québec

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Technical Support Trainer

Bédard Ressources inc.

This is a Full-time position in Sherbrooke, QC posted October 10, 2021.

Are you passionate about software?

Do you enjoy training customers on new technologies?

Our client is Montreal is seeking a Technical Support Trainer.

No car?

No problem Our client will provide you with a service vehicle.

Tasks: Provide technical support by phone and email.

Support customers through different means of communication (VNC, PC Anywhere).

Answer various questions and customer requests for information.

Document issues resolved.

Offer training on new systems to customers.

Manage contracts under your name (schedule appointments, follow-ups, etc.).

Enter data to build a programming.

Carry out any other similar tasks.

If you are ready to take on new challenges, we would like to meet you The benefits of the position?

For peace of mind, group insurance offered (say hello to massage, physio and osteo.).

Great team commission for equipment sales.

You will drive around in a service vehicle provided by the company.

Traveling to the see a customer?

The client pays your gas Many diverse tasks in a team and a dynamic atmosphere.

The team is already waiting for you, quick job entry.

Requirements: DVS in IT Support or the equivalent.

Bilingualism, spoken and written.

Experience in a call center.

Good knowledge of Excel.

Basic networking knowledge.

Knowledge of the restaurant software (Maitre’D/Veloce) is an asset.

Knowledge of the restaurant field is an asset.

The ideal candidate will: Be autonomous.

Be motivated.

Have great communication.

Work efficiently and be patient.

Be a team player.

Interested in the position?

Send your application to Claudia Bachand by email at claudiacvbedardressources.com .

This is not exactly what you are looking for?

Check all our other job opportunities on www.bedardresources.com Consult our website regularly, new positions are added every day